Step-by-step guide to send money using DUC
Sending money to Cuba has never been as simple as with DUC. Follow these steps to make a transfer quickly and safely:
1
Download the app
Go to the App Store or Google Play Store and search for “DUCApp”. Download and install the application on your mobile device.
Download the app
Go to the App Store or Google Play Store and search for “DUCApp”. Download and install the application on your mobile device.
2
Sign up
Open the app and select “Create account.” Enter your personal information, such as full name, email address and phone number. Create a secure password and accept the terms and conditions.
Sign up
Open the app and select “Create account.” Enter your personal information, such as full name, email address and phone number. Create a secure password and accept the terms and conditions.
3
Identity verification
To ensure the security of transactions, DUCApp requires identity verification. Follow the instructions to upload a valid ID and, if necessary, a selfie to confirm your identity.
Identity verification
To ensure the security of transactions, DUCApp requires identity verification. Follow the instructions to upload a valid ID and, if necessary, a selfie to confirm your identity.
4
Add recipient
Once your account is verified, go to the “Recipients” section and select “Add New.” Enter the beneficiary's data, including full name, identification number and bank details or details of the receiving institution.
Add recipient
Once your account is verified, go to the “Recipients” section and select “Add New.” Enter the beneficiary's data, including full name, identification number and bank details or details of the receiving institution.
5
Make a transfer
From the main menu, select “Send Money.” Choose the previously added recipient, enter the amount to send and select the payment method. Review the transaction details, including applicable fees and exchange rate.
Make a transfer
From the main menu, select “Send Money.” Choose the previously added recipient, enter the amount to send and select the payment method. Review the transaction details, including applicable fees and exchange rate.
6
Confirm and send
If all the information is correct, confirm the transaction. You will receive a confirmation notification and can track the status of the transfer in the "Transaction History" section.
Confirm and send
If all the information is correct, confirm the transaction. You will receive a confirmation notification and can track the status of the transfer in the "Transaction History" section.
The role of DUC in international transfers
DUC stands out as a leading solution for international transfers, offering multiple advantages
Competitive rates
Unlike traditional methods, DUC offers transparent and competitive rates, ensuring that more of your money reaches your loved ones.
Transfer Speed
Transactions are processed quickly, allowing recipients to receive funds within minutes.
Robust security
DUC implements advanced security protocols, including data encryption and two-factor authentication, to protect your transactions and personal information.
Ease of use
The app's intuitive interface makes navigation and the money sending process easy, even for users with little technological experience.
Dedicated customer support
A support team is available to assist with any queries or issues, ensuring a smooth experience.



